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Support

If you are an existing customer and in need of support, please reach us through our Ticket System available from your Client Area.

Network Status.

[Resolved]  Aug 27th, 2018 - 04:42 AM MST
The issue has now been resolved. All VPS connections are functioning as expected. 


[Issue]  Aug 26th, 2018 - 10:42 PM MST
We have spotted a latency issue which causing some interruption for few VPS users. We will post update when we have details on the cause. 

Thursday, 16 August 2018 12:30

Symmcom Customer Portal Upgrade

[Completed] Aug 16th, 2018 - 17:450 PM MST
The portal upgrade has been successfully completed. If you experience any issue, please open a Support Ticket.  


[In Progress]  Aug 16th, 2018 - 14:15 PM MST
The Portal upgrade is now in progress.


[Scheduled Upgrade]  Aug 16th, 2018 - 12:30 PM MST
We are in the process of upgrading Symmcom Customer Web Portal to offer our customer a more pleasant experience. The approximate upgrade period is 3 hours. During the upgrade, the portal may become nonresponsive. We will keep you posted if there is an issue during the upgrade.